Sunshine Coast IT since before AI was on every agenda
Two decades of IT. Now ready for AI.
For 20+ years XL Information Technologies has kept Sunshine Coast businesses, schools and not-for-profits secure and connected. Now we help you adopt AI safely, practically and on your terms.
Complete IT solutions, tailored to your organisation.
Innovative, practical technology for business, education and not-for-profit organisations. From day-to-day support to long-term IT planning.
Network Security
Business computer systems are increasingly being targeted by malicious individuals and organisations. Don't risk being one of those companies that have to deal with data breaches. We provide highly secured and monitored firewall protection and internal system security configurations.
Managed, monitored firewall protection
Secure internal network and system configuration
Ongoing monitoring and patching to reduce breach risk
NBN Phone Systems
Installation and maintenance of business grade NBN compatible phone systems which will reduce costs and increase your mobility, as well as convenience. Don't get caught within the NBN nightmare.
Installation, setup and ongoing maintenance
Use your desk phone, computer or mobile from anywhere
Help with NBN connection and porting headaches
Managed Business Computing
Reduce costs and increase efficiency. Access to a team of IT experts monitoring your systems around the clock. Proactive management of your systems. Monthly reporting of your IT infrastructure to demonstrate the efficiencies within your environment. Do what you do best.
24/7 monitoring and proactive maintenance
Helpdesk and remote/onsite support
Monthly reporting on the health and performance of your IT
Backup & Disaster Recovery
Don't get caught out with insufficient backups or an untested disaster recovery plan. Backups only matter if they restore when you need them.
Backups matched to how your business works
Documented, regularly tested recovery plan
Fast restore of files, servers or whole systems
IT Strategy
The startup and small business marketplace is still a new and fierce frontier that requires IT advice from consultants who are deeply entrenched in the business technologies. Our firm gives you a holistic approach, so your company can get the best competitive advantage.
Technology roadmap and budget planning
Vendor and software selection advice
Security, AI and cloud planning in one plan
Cloud Computing Solutions
Simplify your IT! Improve your business' efficiency by "Going Cloud". Use cloud technology to enable you and your staff to work anywhere at anytime.
Cloud migration and management
Secure remote access and collaboration
Fewer on-site servers to maintain
Business AI
Use AI at work without losing control of your data.
XLIT helps Sunshine Coast organisations move from ad-hoc AI use to a clear, safe and supported approach. We bring 20+ years of IT, security and cloud experience to the rules, permissions and workflows that make AI worth using.
Secure by design
Move beyond experimentation.
AI works best on a foundation of good security and sensible governance. This is how we build it.
Least-privilege access first – fix over-shared SharePoint and Teams content before Copilot or any AI tool can reach it.
Personal information stays protected – no client, patient, student or donor data goes into public AI tools; privacy obligations are built into the policy.
Human oversight stays in the loop – people review and own AI-assisted outputs that affect customers, staff or decisions.
Vendor and tool checks – third-party AI tools are reviewed for data handling, storage location and contract terms before staff use them.
Security baseline underneath – multi-factor authentication, patching, backup and endpoint protection, aligned to the ACSC Essential Eight.
Review, don't set-and-forget – logging, periodic access reviews and refreshed staff training as tools and risks change.
AI Governance
Simple, written rules for who can use which AI tools, with what data, and who is accountable. We help you set policies and oversight that fit your size, drawing on the Australian Government's essential AI practices.
Microsoft Copilot Readiness
Copilot only surfaces what a person can already access, so old or overly broad SharePoint permissions become an AI problem. We review licensing, sharing and data exposure first, then roll out with training.
Process Automation
Take repetitive work out of email, documents, approvals and reporting, using tools your team already has where possible. Each automation has a named owner and a human check where it matters.
AI Risk Reviews
A practical look at where AI is already being used in your organisation, what data it touches, and where privacy or security gaps sit. You get a short, prioritised action list, not a 60-page report.
Also available: AI readiness assessments, acceptable use policies, staff training and adoption, and third-party AI tool reviews. Guidance referenced: Australian Government National AI Centre, OAIC, ACSC.
Who we help
Business, education and not-for-profit.
We support organisations where uptime, security and practical advice matter.
Small & Medium Business
Professional Services
Education & Training
Not-for-Profit & Community
Healthcare & Allied Health
Construction & Trades
Retail & Hospitality
Start-ups
Technology partners
The platforms and vendors we work with.
We deploy and support trusted hardware, software and cloud platforms.
Get in touch
Ready to talk IT, security or AI?
Speak with the XLIT team about managed IT, network security, cloud, or a practical and secure AI plan for your organisation.