Sunshine Coast IT since before AI was on every agenda

Two decades of IT. Now ready for AI.

For 20+ years XL Information Technologies has kept Sunshine Coast businesses, schools and not-for-profits secure and connected. Now we help you adopt AI safely, practically and on your terms.

  • Managed IT
  • Network Security
  • Cloud
  • Business AI
What we do

Complete IT solutions, tailored to your organisation.

Innovative, practical technology for business, education and not-for-profit organisations. From day-to-day support to long-term IT planning.

Network Security

Business computer systems are increasingly being targeted by malicious individuals and organisations. Don't risk being one of those companies that have to deal with data breaches. We provide highly secured and monitored firewall protection and internal system security configurations.

  • Managed, monitored firewall protection
  • Secure internal network and system configuration
  • Ongoing monitoring and patching to reduce breach risk

NBN Phone Systems

Installation and maintenance of business grade NBN compatible phone systems which will reduce costs and increase your mobility, as well as convenience. Don't get caught within the NBN nightmare.

  • Installation, setup and ongoing maintenance
  • Use your desk phone, computer or mobile from anywhere
  • Help with NBN connection and porting headaches

Managed Business Computing

Reduce costs and increase efficiency. Access to a team of IT experts monitoring your systems around the clock. Proactive management of your systems. Monthly reporting of your IT infrastructure to demonstrate the efficiencies within your environment. Do what you do best.

  • 24/7 monitoring and proactive maintenance
  • Helpdesk and remote/onsite support
  • Monthly reporting on the health and performance of your IT

Backup & Disaster Recovery

Don't get caught out with insufficient backups or an untested disaster recovery plan. Backups only matter if they restore when you need them.

  • Backups matched to how your business works
  • Documented, regularly tested recovery plan
  • Fast restore of files, servers or whole systems

IT Strategy

The startup and small business marketplace is still a new and fierce frontier that requires IT advice from consultants who are deeply entrenched in the business technologies. Our firm gives you a holistic approach, so your company can get the best competitive advantage.

  • Technology roadmap and budget planning
  • Vendor and software selection advice
  • Security, AI and cloud planning in one plan

Cloud Computing Solutions

Simplify your IT! Improve your business' efficiency by "Going Cloud". Use cloud technology to enable you and your staff to work anywhere at anytime.

  • Cloud migration and management
  • Secure remote access and collaboration
  • Fewer on-site servers to maintain
Business AI

Use AI at work without losing control of your data.

XLIT helps Sunshine Coast organisations move from ad-hoc AI use to a clear, safe and supported approach. We bring 20+ years of IT, security and cloud experience to the rules, permissions and workflows that make AI worth using.

Secure by design

Move beyond experimentation.

AI works best on a foundation of good security and sensible governance. This is how we build it.

  • Least-privilege access first – fix over-shared SharePoint and Teams content before Copilot or any AI tool can reach it.
  • Personal information stays protected – no client, patient, student or donor data goes into public AI tools; privacy obligations are built into the policy.
  • Human oversight stays in the loop – people review and own AI-assisted outputs that affect customers, staff or decisions.
  • Vendor and tool checks – third-party AI tools are reviewed for data handling, storage location and contract terms before staff use them.
  • Security baseline underneath – multi-factor authentication, patching, backup and endpoint protection, aligned to the ACSC Essential Eight.
  • Review, don't set-and-forget – logging, periodic access reviews and refreshed staff training as tools and risks change.

AI Governance

Simple, written rules for who can use which AI tools, with what data, and who is accountable. We help you set policies and oversight that fit your size, drawing on the Australian Government's essential AI practices.

Microsoft Copilot Readiness

Copilot only surfaces what a person can already access, so old or overly broad SharePoint permissions become an AI problem. We review licensing, sharing and data exposure first, then roll out with training.

Process Automation

Take repetitive work out of email, documents, approvals and reporting, using tools your team already has where possible. Each automation has a named owner and a human check where it matters.

AI Risk Reviews

A practical look at where AI is already being used in your organisation, what data it touches, and where privacy or security gaps sit. You get a short, prioritised action list, not a 60-page report.

Also available: AI readiness assessments, acceptable use policies, staff training and adoption, and third-party AI tool reviews.
Guidance referenced: Australian Government National AI Centre, OAIC, ACSC.

Who we help

Business, education and not-for-profit.

We support organisations where uptime, security and practical advice matter.

  • Small & Medium Business
  • Professional Services
  • Education & Training
  • Not-for-Profit & Community
  • Healthcare & Allied Health
  • Construction & Trades
  • Retail & Hospitality
  • Start-ups
Technology partners

The platforms and vendors we work with.

We deploy and support trusted hardware, software and cloud platforms.

  • Ubiquiti UniFi logo
  • Arcserve
  • HP logo
  • Microsoft logo
  • Lenovo logo
  • Genie – practice management software for doctors
  • Dell logo
  • Cisco logo
  • Bluechip logo
  • Apple logo
  • Amazon Web Services (AWS) logo
  • 3CX logo
  • Microsoft Azure logo
Get in touch

Ready to talk IT, security or AI?

Speak with the XLIT team about managed IT, network security, cloud, or a practical and secure AI plan for your organisation.

XL Information Technologies

Existing client and need help now? Start a remote support session with the XLIT team.

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